Privacy Policy

We are strongly committed to protecting the privacy of the consumers of our interactive products and services. We have created this privacy policy to provide a safe and secure environment for our clients. By utilizing our services, you agree, without limitation or qualification, to be bound by this privacy policy, which may be revised if necessary. This policy applies to all users and is void of any form of discrimination.

This notice applies to all information collected on the site or submitted to us at any time. During your visit through the website, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store only the following information about your visit:

1. The Internet domain (for example, "xcompany.com" if you use a private Internet access account, or "yourschool.edu" if you connect from a university's domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website;
2. The type of browser and operating system used to access our site;
3. The date and time you access our site;
4. The pages you visit; and
5. If you linked to the website from another website, the address of that website.
6. The amount of data (bytes) transferred to you; and
7. The amount of time taken to transfer the data to you.

We use this information for the purposes of product development, monitoring, and improvement. This information is also used to make the site more useful to its visitors - to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits that is not voluntarily supplied by those individuals themselves.


When visiting FACA's Web site and using the Hunger Hotline or Directory Search to obtain referral information, you will not be asked to supply information that identifies you personally. If you choose to add your Agency to the Directory for the purpose of providing referral information to FACA website uers, you will be asked to provide information about your agency as well as certain personally identifying information. This information includes the Agency name and contact information, the Agency Web site address and information about the programs and services offered by the Agency. If you choose to join FACA as an Individual Affiliate, you will be asked to provide personal contact information such as your address, phone number and email address as well as information about the Agency (if any) with who you are affiiliated. If you contact FACA directly, we may keep a record of that correspondence. We do not collect any email addresses of those who communicate with FACA via email. We use the information provided so that we may respond to that email.


To provide better service and a more effective website, sections of this site may use "cookies" as part of our interaction with your browser. A cookie is a small text file (typically only a few bytes) that we place on your hard drive to allow our server to identify your computer and passively track its activities on the Web site. A cookie will not attempt to read any information on your hard drive and will not allow a Web site to learn any personally identifiable information (such as your real name and address) that you have not otherwise disclosed. The data we retain about our visitors is stored on a secure server, and no one outside of our company has access to the data.

We generally use cookies for the following reasons:

• Allow us to deliver products and services more efficiently.
  By storing certain registration and preference information on cookies or associating cookies with registration, preference or profile information stored on our computers, we can deliver products and services that use such information more quickly and efficiently for more users. This information is normally saved in an encrypted form that only we can interpret.
• Measure statistics such as audience size and traffic patterns.
  This information is only collected in aggregate form and will not be linked to your personally identifiable information.

The use of cookies is an industry standard, and they are currently used on most major Web sites. It is possible to adjust your Web browser preferences to alert you when a cookie is sent to your hard drive, or to refuse cookies altogether. While FACA does not require you to use cookies, keep in mind that certain sites and services will not function properly if you set your browser to refuse all cookies. Other companies' use of their cookies is subject to their own privacy policies, not this one, and no other companies have access to FACA's cookies.


As mentioned previously, any information collected anonymously will be used to improve the quality of our products and services for our clients and users. Any personal information supplied by you may be used to contact you about changes or enhancements to our Products and Services, issues regarding your account, or any Terms and Conditions violations or suspensions. The use of any information submitted by you via a questionnaire or survey will be explained in that survey or questionnaire itself prior to your participation.


We will never disclose, share, or sell individual personal information with anyone without your advance permission, unless we are required to do so by law or we, in good faith, believe that such action is necessary to (1) protect and defend our rights and property; (2) protect against misuse or unauthorized use of our information on the Web; or (3) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions). Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.


To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures reasonably designed to safeguard and secure the data that comes thorough our system. We use 128-bit encryption to secure all personal identification and information. In addition, personnel who have access to our database are trained to maintain and secure all information.


The security of your account also relies on your protection of your personal account password. We strongly urge that you never share your password with anyone. FACA representatives will never ask you for your password via email, but may request it verbally if necessary. Any e-mail or communication other than FACA verbally requesting your password should be treated as unauthorized and suspicious. If you do share your account password with a third party for any reason, including because the third party has promised to provide you additional services such as account aggregation, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account and changing your Profile settings, and also contact us right away. Our contact information is given at the end of this document.


FACA's Internet web site is linked to other private, government, and quasi-government organizations. When you leave FACA's web site via a link to another web site, you become subject to the privacy policy of the new site, not this one.


If you have received an email from us, your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or you have registered or otherwise have an existing relationship with us. Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.

*For a complete explanation of our email policies, read our Email Privacy Policy.


This policy may be revised over time as new features are added or as we incorporate suggestions from our customers. If we are going to use or disclose your personally identifiable information in a manner materially different from that stated at the time we collected the information, you will have a choice as to whether or not we use or disclose your information in this new manner. We will post the amended Privacy Policy prominently on our Web site so that you can always review what information we gather, how we might use that information, and whether we will disclose it to anyone. Please check the Web site at any time for the most current version of our Privacy Policy.


Should you have other questions or concerns about this privacy policy, please contact us.